Terms & Conditions
These terms and conditions (Terms) govern your relationship with Electrik Sheep when you use our online services, including the services on this website (the Site).
If you have any questions about these Terms please contact us using the details provided.
Changes to these Terms
We may make changes to these Terms from time to time, which will be effective when posted on this Site. We may not notify you directly/personally of changes to the Terms and so we encourage you to check the Site regularly for any updates.
You will be subject to the policies and Terms in force at the time that you use the Site or that you order goods from us, unless any change to those policies or these Terms is required to be made by law or government authority (in which case it may also apply to orders previously placed by you).
Unless otherwise stated on this Site, the Services are available only for people aged 16 or older. If you are under 18, you may only use the Site with your parent or guardian's involvement and you should review these Terms with your parent or guardian to make sure that you and your parent or guardian understand and agree to these Terms. Access to certain content may carry additional age restrictions. Where such a restriction applies you will be asked to confirm that you are old enough to view or purchase the items, as applicable.
Registration and Passwords
If a particular Service requires you to register with the Site or set up an account, you will need to complete a registration process by providing certain information (including your name, email address and, in some cases, payment details) and registering a password for use in connection with that Service. You agree that you will provide truthful and accurate information when registering or opening an account. The decision to register a password is in our discretion and we may revoke your password at any time.
You are responsible for maintaining the confidentiality of the password and your account information, and you are solely responsible for all activities that occur under your password or account and for any access to or use of this Site by you or any person or entity using your password, whether or not such access or use has been authorised by you, and whether or not such person or entity is your employee or agent.
Making an Order
Follow the onscreen instructions on the Site to make an order.
Items which you select for purchase will automatically be placed in your shopping 'bag'. To remove an item from your bag, simply click on the 'remove' button next to the item as it appears in your bag.
Once you have clicked the 'proceed to checkout' tab you will be asked to provide certain information to allow us to process your order (including your selected payment method and card details).
We may reject your order for any reason prior to acceptance. If we reject your order after payment has already been taken, we will immediately provide you with a refund.
We will have your order with you within 10 working days of the order being placed. As some of our items are printed to order, this may mean it can take a little longer, but we will inform you of this straight away.
Prices and Payment
Unless otherwise stated on the Site we can accept most major credit / debit cards, and Paypal for payment.
Prices exclude delivery charges, which will be added to the total amount due as set out in the delivery section of our Site. Delivery charges applicable to your order will be calculated and displayed on screen prior to your payment details being taken.
If there is a fault with your item, or you are unhappy with a product for any reason, we will exchange it for a refund for up to 28 days after the date of purchase. After this time we can only offer an exhange or store credit to the value of the returned item.
Occasionally, technical problems may delay or prevent delivery of a purchased product. In those circumstances, your only remedy will be either a replacement product or a refund, as determined by us. Your statutory rights are not affected.
We will not be liable to you for failures, defects or delays in delivery caused by:
- your provision of incorrect information;
- your computer failing to meet the minimum technical requirements for the Service;
- your failure to comply with instructions for use of the Service; or
- an event which is outside of our reasonable control.
Products ordered from our Site for delivery outside the UK may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.